This hotel cannot be faulted. Great location not too far away from Penn Station / Madison Square and the area is perfectly safe to walk. The small lobby is always staffed by very friendly team members, and the breakfast is fresh and plentiful. The rooms are on the smaller side but this is NYC so one should know it well enough that space is a premium. They are nonetheless very clean and comfortable. Definitely one of the better value for money hotels in NYC and I would not hesitate to return!

We have just returned from a 5 day stay at the Hampton Inn Madison Square. The room was a good size, regularly cleaned and totally safe.
There is a complimentary breakfast buffet served between 6-10am with different food presentations laid out each day. There is tea, coffee, hot chocolate on tap 24 hours a day and some evenings there were free cookies!
We found the hotel perfectly located for Macy's and the Empire State Building. The Flatiron Building is also only a few blocks away. We walked to Times Square on a couple of occasions, Bloomingdales, Greenwich Village and Union Square. As the weather was so hot and Manhattan was very busy, we couldn't wait to get back to the peace and tranquility of the hotel. We had no problems going out or coming back late at night. We had to leave very early for our flight home (4.15am) and the concierge hooked us up with a very comfortable ride to the airport. The staff are wonderful at Hampton Inn and the level of service was excellent.
Overall I would say this is probably the best hotel we have ever stayed in on holiday and we will definitely be returning to the Hampton Inn Madison Square.

We will definitely book this hotel again based on price. It's low on frills, but on the plus side the rooms are clean, though European in size, room to room noise is minimal. The staff is helpful and professional, the location convenient to Penn station, and the parking garage about 2 blocks away. The free breakfast is just ok. There is a Catholic church across the street which is a home for the homeless at night.

Here on a business trip with a few days off in NYC. Rooms clean and modern - well equipped with plasma screen TV, free internet access, coffee makign facilities. Comfortable and unbelievably for NY, my room was very quiet. Front desk staff very friendly and helpful. Good breakfast and coffee on-tap included in price. have stayed in many more expensive hotels in NYC and this is one of the few that I'd happily return to.