We stayed here for one night for my wifes birthday. It was a great little Manhattan hotel. The room was small, but very clean. The location was superb for our needs as we were going out for the night. Best of all, the staff were great.

We chose this hotel after reading other reviews on TripAdvisor and we were not disappointed! We were looking for a basic but decent hotel that was close to the subway. The hotel is small -- only 42 rooms -- and has no business center, restaurant, or workout room, and not even much of a lobby.

Having read that rooms on the lower floors should be avoided due to noise from the nightclub next door, we asked for a room on the highest floor possible and were given one on the top [12th] floor. It was very small, but had a nice flat-screen TV and a clean, modern bathroom -- and a view of the Empire State Building! [It had two double beds, which were each a bit small for two people but otherwise OK.] It was very quiet and we didn't hear any noise from downstairs -- surprising, since the music was very audible when we were in the lobby.

We had hot water every morning with no problem [and the shower had two separate shower heads, each of which could be aimed separately]. My husband had forgotten a cable for his computer, and the front-desk clerk gave him a "loaner" one to use while we were there. [The free wi-fi worked well too!] Also, they delivered a New York Times to our door each morning. As advertised, the hotel was about two blocks from the subway.

Our only two minor annoyances were: 1. The in-room safe didn't work; we asked for someone to fix it and were told the next evening that it was fixed, but it still didn't work. We ended up just doing without it. 2. One morning when we got on the elevator, we pushed the button to go down to the lobby, but nothing happened. We ended up walking down 12 floors. The front-desk clerk said "Hmmm" when we mentioned the problem and said the elevator had to be re-set, but didn't apologize. When we came back in the evening, the elevator was fixed. All was fine with it until the morning we checked out, when it was out for a few minutes for "routine maintenance".

Other than those minor issues, the hotel delivered exactly what we had hoped for -- a clean, quiet room that was a good place to crash after a busy day. I would also recommend the Landmark Coffee Shop located directly across the street -- the pancakes and French toast were very good and the service was excellent!

This hotel is perfect for sightseeing in New York. It's well placed in Soho, so makes a change from staying in Manhattan and the usual touristy areas. Good for 'second timers' to New York who fancy something different!

We found it was a good price, had nice (small, but it's New York) clean rooms, and a lovely clean bathroom with good toiletries, big towels and a good hairdryer. Our main concern was going to be noise from the nightclub having seen other reviews on here before. To solve this, we emailed the hotel direct and got a written promise we could have a room on the upper floors. We took this with us and presented it on arrival - we were given the 7th floor which was silent! Couldn't hear it at all, so our ear plugs were not needed. The hotel staff are desperate to get the club closed down, but have had no luck so far with the management and some legal reasons apparently.

We had no issues with bedbugs. We had no cause to speak to the manager so can't comment on him, but the reception staff were very friendly and helpful to us.

There is a good little deli over the road for breakfast, so you don't have far to go if you're starving when you wake up (no breakfast at the hotel).

It's located close to Little Italy and Chinatown, and also a subway stop when coming from the airport with all your luggage; you don't have far to walk (something to bear in mind). Taxi was about $40 - $50 I think, but at 2am we didn't mind paying.

Reception staff were very helpful (esp Lorelei) in providing maps and info on things to do, and how to get to attractions, calling taxis etc. There is a really good off-licence over the road with some lovely wines in (unusual in America!) but they close at 11pm, and I think 9 on a Sunday, not crucial but bear in mind if you want a drink in your room after a meal out - the next place is a fair walk away and just sells warm beer.

Having said that there are plenty of nice bars around SoHo.

No complaints about this hotel, and we would definitely go again and recommend to others. In fact I did recommend to a friend, she has just been, stayed on the 9th floor and had a great time.

The Good: Great location, within walking distance of the Lower East side, SoHo, what's remained of Little Italy, and of course Chinatown. If you go further north, the Village and further south the South Street Seaport. There is a decent diner across the street for breakfast, attached to the hotel is a reasonable French resto...we didn't eat here but looked at the menu and sounds OK with manageable prices considering this is NYC...Ate mostly in Chinatown since it's cheapest, Lombardi's, Katz's. We walked everywhere and saw a lot considering we were only there for 2 nights. The staff was very pleasant. Don't be put off by the gritty, old looking neighborhood. We found it safe. Locals were always milling around. It got quieter at bedtime but you probably won't be able to sleep in in the morning if needed.

The Bad: the hotel room is SMALL, say 300 sq feet including bathroom area for $276/night reserved months in advance...this would have been very uncomfortable if the kids (ages 12, 7) were teenagers, the beds were up against the walls that I've banged up my elbows a couple of times..i've banged up my knees on the heating/AC unit because it was too close to the bed... you can't use the iron/board, there is no room to open up the ironing board, we had to relocate the coffee maker to the bathroom to be able to use it...and there is hardly any counter space in the bathroom, so the lesson here is don't bring a lot of luggage/toiletries because there is no room to put them (we only had a medium duffle bag and an overnighter, so it's not like we had a lot of luggage)..
the hotel also sells itself as a boutique hotel, i don't see the reason, yeah they have ONE bath robe, there were 4 of us...Oh, maybe because their shampoo/conditioner is organic?....
Make sure you know the address, we passed it by because it does not have a marquee on top. I saw another couple looking for it and they would have passed it if they hadn't heard us talking about the hotel.

All in all I would stay here again if i can't find anywhere else to stay. I would recommend this hotel to people who've been to NYC and familiar with the prices, interested in staying downtown and know what they're getting into...