I'd rate Woogo as a MINUS 10 if possible, but a one is lowest rating allowed , so I guess I'll have to go with that. The Woogo chain is the most dishonest business with which I have ever dealt. Long story short: In 2005 ,( YES, that's right -2005! ), we reserved a room at their Lincoln Square location . Only days later my son was diagnosed with Bells Palsy and was advised by his doctors he should not fly for several months. When I contacted Woogo , they said no problem , my full payment of $800 would be returned , minus a bogus "processing fee", within 30 days. Stupidly , I believed them . By the time I figured out they had no intention of honoring their promise of a refund too much time had passed for me to void the transaction thru my credit card. Well, after THREE YEARS , and my having my attorney contact their upper management , I still don't have a cent of my money! I've heard every excuse, and had many promises, but still no refund. UNBELIEVABLE! Without a doubt , bar none , my worst experience as a consumer EVER! Do not trust anything they say!









