I had stayed at this hotel several times before, and always liked it... the rooms I had in past visits were nicely decorated in a modern style, and the views were great. This time was different. Instead of being directed to the elevators between the front desk and the restaurant as in the past, I was sent to a bank of elevators located behind the front desk. No good. Ask for a room in the East Tower. Kick and scream until you get it.
My room (3435) had a nice view of the Chrysler Building and the top third of the Empire State Building, but not much more. The room was drab with mostly flesh-tones, and an odd mix of a couple of new things and lots of old stuff. There was a large flat screened TV (nice), and a couple of new table chairs, but these were mixed with an old 1960's looking kitchenette - two burners and a small fridge, but no utensils... like an abandoned dinette set. The peephole in the door was clogged with paper (nonfunctional), the sink drain was stuck in a permanent down position and had to be completely removed so water could drain. The cabinets and doors were old, and there was an oddly small (and quite uncomfortable) armchair... perhaps for munchkins. The bathroom in general was in need of rehab, with a shower head at shoulder height and grout in need of cleaning or replacing.
Room service for dinner was not good, except for the NY cheesecake. The "NY Cheesesteak sandwich" was gristly, and the asparagus soup was bizarre. My stomach is still upset.
There was no coffee maker in the room and no luggage rack. The bed was the hardest one I can ever remember sleeping on - it was uncomfortably firm. This is not usually a problem for me.
Bottom line - I won't stay at this Millenium Hotel unless I can be assured of a room in the East Tower.
By the way, I paid $360 plus a variety of taxes for one night.











