My wife and I were traveling to Chula Vista for a dog show and had more than one dog with us, as well as two teenagers (my son and my daughter). We needed to stay at a hotel which accepts pets and was close to Chula Vista - without being in Tijuana. Through the hotel's website, I booked a two bedroom suite (one room for the adults, one for the daughter, and one for the son with dogs in one room). I could've done two rooms next to each other but the teenagers don't want to share a room, much less a bed.
After a late arrival - we got started driving late - I was greeted by "we were overbooked and sold out of two bedroom suites." This meant the boys took one room and the girls another, not a totally acceptable choice but on a Friday night in the San Diego area with pets you've either booked ahead or you sleep on the beach..
The rooms are actually quite clean and well appointed, with each having a dining area, full (ish) kitchen, and a queen size bed and pullout couch. Be warned, however! They provide ear plugs for a reason. You cannot get closer to the railroad tracks without getting run over, and it's not just city trains or cross-country trains, it's both. There's only so much you can do to block out every-few-minuts train noise and horns.
The next day, we were moved to the suite (not the most convenient activity but better than the arrangement we had). The suite was equally clean with the same decor. There were two queen beds and a pullout in the common room, which was again outfitted with full kitchen.
Earplugs had to be retrieved this time from the front desk - facing away from the trains and towards the bay did not help much. The bathrooms were decent sized but the vanity in one room was large enough for two sinks (though it contained only one) and the other vanity was barely wide enough for one person (though the room had more closet space). Showers were effective and shower heads were high enough (I'm 6'1" and they usually clean my chest but not my head without ducking down). Towels were smallish but still a little soft.
The complimentary breakfast buffet was not the usual carbo-only feast, featuring not only the usual doughnut/bagel/bread/ceral choices (add pancakes to the carb side of the equation) but also had sausage patties and eggs. These were, unfortunately, almost inedible. The sausage was peppery, a little greasy, and (odd for ground meat) tough. The eggs were so over cooked it was like eating rubbery rice. I didn't try the coffee (Starbuck's was right around the corner). The toaster was a commercial run-through which is convenient, but was set to a speed that gave only a slight warming once through. There was a couple kinds of yogurt and some fresh fruit (apples, bananas, oranges) as well.
I would stay here again, though the prices were a little high, because it's close to SeaWorld and to our dog show, but I'd make it perfectly clear on the phone with them that I have specific reasons for booking the suite, not just because I want a big room, and that if their reservation center is going to overbook I would be very appreciative of them not giving away my room. The staff were mostly professional and took my tired-from-driving abuse without taking it personally.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Older travelers, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children
I selected this hotel as a top choice for:
Other