We (my wife, myself and our teenage son) stayed at The Hotel Monaco for four nights in mid-August. This was our third Kimpton Hotel experience, and although they have all been great and offer that Kimpton charm, the Monaco was exceptional. First, the location--on the river on Wabash near Wacker and a block from Michigan Ave and the "L" and two blocks from the subway--could not have been better. Second, the facilities were outstanding--charming decor both in the lobby area and the room, modern flatscreen TV, wi-fi throughout the hotel and in the room, expansive bathroom, charming window seats and excellent beds. The river view rooms also afforded an excellent view of Wacker Avenue, the Chicago River, and the dazzling new Trump Hotel. The Monaco's staff was among the best I have experienced anywhere. Everyone was friendly and helpful, particularly Ryan and Rich (the concierges), the desk staff and the cleaning staff. Speaking of the latter, we never saw a cleaning cart or maids in the hall; they cleverly stay out of sight and seem to duck in and out of rooms without ever being spotted. And the maids left notes and special treats for us on a daily basis. The hotel's reataurant--while a bit expensive--was also excellent. The decor is classic Chicago, and the breakfasts and dinner--both food and service-- were top notch. And we loved having the goldfish with us during our stay! A final note: as a Kimpton-in-Touch member, I felt we received even better service. This included a strong effort to accommodate us in the best room available, along with a welcome letter and small welcome gifts awaiting us in the room. All in all, this was a fantastic hotel experience. I could not recommend a hotel more strongly that The Hotel Monaco.










