We arrived at this hotel in the small hours of the morning and were given a room on the 4th floor. When we tried to get into the room the lock was on the door so my husband went down to reception to find out what was going on. We were told that sometimes the locks do catch, but that we would be given an upgrade to an executive room on the 12th floor. Room was large and had a king size bed. Bathroom not very big but adequate with plenty of towels, hairdrier and cosmetics. On the bed was a gauze bag with earplugs, sleep mask and lavender linen spray. We had breakfast in the dining room and both the buffet and the ala carte menu were good, large servings and well cooked and presented. The staff were very attentive and friendly. Also ate dinner there one night and thoroughly enjoyed it. Reception staff were very helpful when I needed to find a book shop, even providing me with a map so I knew exactly where I was and how far the book shop would be. I would recommend this hotel.

My wife and I stayed at the Crowne Plaza for five nights. The check-in went smooth, the room was spacious and clean, and the restaurant and bar offered tasty and reasonably priced food and beverages. The staff was friendly, knowledgeable, and answered all of our questions with skill.

The hotel location was great and convenient to numerous Beverly Hills restaurants. Within a ten to fifteen minute walk up Beverly Drive were food establishments in all price ranges, boutique shopping, and upscale Rodeo Drive.

I would recommend the hotel to anyone without hesitation.

This hotel was okay. The room was fine.

Food was below-average quality and choices on the menu were narrow and humdrum. This matters. The neighborhood offers few alternatives for eating, and all require driving, knowing what you're looking for, and parking when you get there.

I stayed for 4 nights, 3 on business and one extra night. Beverly Hills is a place I was doing business, so that's why I stayed there. I found out that 90210 is not my style. (By the way, this hotel is technically in Century City, just over the line from Beverly Hills.) L.A. has a lot to recommend it in culture and scenery, and I found little of that in this part of town, although my upper-floor room did offer a city view that was nice.

The exercise room was cramped and creekity -- substandard, especially for a hotel in this price class.

This Hotel is one the worst I've ever had the misfortune to stay in! However, it holds the Hotel of the year award for 2001 for the chain. But hey do not appear to have any clean bed sheets.

I found black hair and big yellow puddle stains on the sheets, mattresses and comforters. I requested to move rooms and the new room had the same problems. Housekeeping came and tried to clean the bed but had to open new sheets because the replacement sheets also had stains.

This Hotel is one the worst I've ever had the misfortune to stay in based upon the quality of the bedroom.

What a disgusting Hotel!

I checked out the same day.