Rooms under renovation so they are sprucing up. We were a 21st floor room in Cleo. Tower. Clean Beds, Clean Rooms, Nice Service. Room would be a Low to mid level 4 star. WE LOVED THE LOCATION . Don't rule out, unless you want full luxury. ASK FOR DETAILS AT CHECK IN ABOUT DUTY FREE SHOP!!!!! We didn't learn about this until day 5 - two days too late. Use Door Men to help you negotiate taxis, but really lots of good 'sheraton' labeled taxis lingering about with good rates. Again, use the door man, he wil help! But don't be afraid to pass one up for another and get yoru best rate.
We went with our 2 boys, almost 5yrs and 18 months and found Egypt - at a leisurely pace - an awesome vacation. We moved on from Sheraton to a resort in New Cairo with Golf and Waterpark for the kids after the 'Sightseeing' part of our trip. We did Cairo in 8 Days, which appears to be unheard of - most people Rush In and Rush out. Don't. Take your time. People are very lovely and friendly.
Don't let the Tout's put you off. Say No - Firmly with a Smile and Move on. They ALWAYS said certainly, Welcome to
Egypt, Thank You and have a good trip.
I hear from my work colleagues that "Ones' - US versions are welcome as tips for everything and certainly, as we are based in Dubai, without US $ we were a bit out of pace as they base all taxi fares and other on US Currency- but entry to musuems, etc are in Egyptian Pounds.
Relax if you are taking kids! It was great - they are lovely people and we had a fabulous time! The kids loved the guides and the guides were kind and thoughtful to our needs of traveling with little ones. Our taxi drivers stopped randomly and bought bananas and tangerines (all 'wrapped' fruits so no issue) and made sure that we had access to plenty of water bottle purchases and shade.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.