My boyfriend and I chose to stay at the Marriott Anaheim for our annual trip to Disneyland because we'd stayed the year before and had wonderful service. Also, the shuttle to Disneyland is cheap and very convenient, making the choice a better deal than staying at the park's over priced hotels. And coffee addicts like me love that there is a Starbucks in the lobby.

BUT this time, our stay wasn't so great. Our room was old, and had a strong musty mildew smell, as if no one had stayed in it in a while and it hadn't been cleaned. There were dusty cobwebs on the curtains and in the corners, which confirmed that for me. We called the front desk, and they moved us to another room in the other tower (the better tower with the nicer rooms that is closer to the management desk ,FYI), which was lovely, smelled wonderful and clean, and had an overall newer, more comfortable feeling. This was what we expected originally. And what we paid for.

We appreciate the move, but wish we didn't have to go through the trouble at all. And it would have been nice if they'd offered us something-- a free drink, parking, shuttle passes, something for our trouble. But hey, I guess you can't have it all.

My family and I stayed here in June of 2007. It was my four year old sons first trip to Disneyland. On the third evening I decided to check on my Suburban which was valet parket out in the back parking lot. As I approached my vehicle, i could see sunlight shining through my where my headrests should of been. As I got closer, thats when I noticed that not only were my headrest montiors torn out of the headrests and the headrests distroyed, my dash had been ripped apart, my in dash DVD player and amplifiers that were mounted under the second row bench seat were missing. Also my drivers side door latch and lock cylinder were damaged, but not enough to gain entry.


It was obvious to me and the investigating officer that my vehiche had been left unlocked. After talking to other people, it is my belief that my vehicle was left unlocked for someone to come back later to steal my property. It would of taken quite a while to remove all that equipment, so the thieves had been give quite a bit of "alone" time to work on my vehicle. Also, anyone parking cars next to my vehicle would of seen the damage inside and out. Only valet parked cars were parked in that area.


So please, stay away from this hotel. I wouldn't want this to happen to someone else. Fortunatley my insurance covered the $5000 in physcial damage and property loss, but nothing can change the fact that my sons first Disneyland experience was ruined.

My wife and I have stayed at this hotel several times before as it is close to Disney and was affordable. Each time the hotel was great. For some reason this time expectations fell a bit short. In the past they had plenty of free on site parking that was located right on the hotel property. This time I was surprised to see that the free parking lot was reserved for Valet only. To valet park it is 27 bucks. So I checked in and inquired about parking, since the last time was there in 2005 they built a huge parking garage behind the hotel and they now charge $20 a day to park. That kinda irked me as in the past and for years you can park for free and now it is $20 a day. And to boot the parking garage is very far away from the front of the hotel and quite dangerous too if you walk outside around the property. They really don't have a walkway so you are walking in the street and a car could easily hit you. I thought it was way too dangerous and far too expensive. That is the real major complaint other than that it was an ok experience. I did reserve a king bed but got 2 doubles and asked why this happened and was told that upon my late check in all the rooms were reserved. They now charge for high speed online in the room. I know it is free in the lobby but I don't want to sit in the lobby and watch a baseball game for 3 hours on my lap top. And the final catch about the parking is that the charge does not get added to your Marriott rewards points. From what I hear there is a Courtyard by Marriott close by I might stay there from now on.

I stayed at this hotel with my sister and her son. I picked this hotel, as the one we really wanted was not available. I always stay at Marriott, Hiltons and Westins, as I like first class service and rooms. When we arrived, the front desk staff was really good and gave us free parking for the duration. The hotel offers free WII Fi at the pool and lobby, which made it really handy. The restaurant food was good, but the servers, were really slow. Also, we were on a plan where the kids eat free. Had to mention it all the time and the first time, had to fight for it. Didn't really make much of a savings, considering the adult meals were a little pricey.
My only major complaint was the rooms.These rooms were very old looking and the bathrooms were extremely small. I asked for a larger room, as there was three of us and we felt cramped. They gave us a handicap room, which was much more comfortable, but I don't know how anyone in a wheelchair would get through the bathroom door!!. It couldn't have been more the 36inches wide and they only had a bar in the tub. No lowered counters either.So someone in a wheelchair would have get out of their chair in the hall and drag themselves to the toilet and tub.
We stayed in a Fairmont hotel the night before our flight to LA and it was gorgeous. Was the first time my nephew has stayed in a hotel and he even commented on the room at the Marriott.
They are planning on renovating the rooms this year, but just know that the rooms are not done, just the common areas.
Travel Agent from Vancouver BC