We arrived in Manhatten after travelling all day and checked into our pre-booked hotel. It was so horrible that we went in search for another. Having stayed in a Hilton Garden Inn in Salt Lake City we rang and asked if they had any room. They did and let us walk around the corner and check out the rooms. Whilst... more

My boyfriend and I went to New York in January for a birthday party. We were booked in as a group by a family member but they were very accommodating. When we heard the price we weren't expecting much from talking to friends who had been there before but this hotel was amazing! Our room was fairly big which is... more

We stayed there for 5 days as part of an Elderhostel group tour of New York. The hotel is somewhat Spartin, but entirely adequate - especifically if you do not want to feel like you are paying for amenities you do not need or want. It is only a year old, so everything feels "new". The beds and bedding were... more

I liked this hotel. The building itself is tall and thin, the upper floors have the best views, particularly on the north side towards the Empire State Building. The staff engender a small hotel atmosphere, very friendly, helpful, you’re on first name terms before you know it. We were on the south side, 17th floor, with a view of the... more

This hotel looks pretty new to me or maybe it has recently undergone major renovations. The lobby was small but very tranquil thanks to the water feature there. Elevators were very fast and the rooms were pretty big. There's an on-site restaurant and convenience store but not much of a view from the room. The rooms was pretty contemporary by... more

Both of my laptops were stolen and a new wireless hard drive. There was no forced entry, so either the maid left the door open or she did the deed herself. I am attaching the police report so Trip Advisor knows this is the real deal. more

Hotel is like a boutique hotel--small and intimate. Chelsea is on the edge of the garment district and flower district. Construction next store not much of a problem. Breakfast was part of our package. The rooms would have been about $575/night but we got a deal through Hilton that was wonderful. Also used Hilton points to pay for our part... more

After doing much research and being unable to find any inexpensive hotels in Manhattan (even rat-infested ones), I took a chance and booked on Hotwire without knowing the hotel name in advance. We ended up with the Hilton Garden Inn for $160 a night. We were extremely happy with the hotel. We arrived at 10:30 in the morning with the... more

I stayed at this hotel when it first opened in Oct. 2007. The service and cleanliness then was great and I was expecting a bit of a change with it being opened almost a year. I was pleasantly surprised that it only got better. They added some new plants outside to make it more inviting. The property was still as... more