I reserved a suite with a king size bed and Jacuzzi tub on the Holiday Inn website. Then I discovered a friend would be traveling with me and I added a comment to the reservation asking for 2 double beds in place of the king suite. I called the hotel and the receptionist said she got the request and would... more

This Holiday Inn Express is a terrific value located a couple of blocks south of Madison Square Garden. The neighborhood wasn't prime, but within a few blocks are restaurants, bars and shopping (Macy's Herald Square). We arrived super early in the morning, were able to store our bags (no charge) and we hit the Grayline Uptown/Downtown Loop Tour (a great... more

Everything in this property was as expected and some things we´re even better. Almost an instant response from front office to an email concerning details of the rate we had chosen before our arrival was perfectly in line with everyhing else: kind and polite, but not pretentious. Everyone we met at this hotel we´re doing a wonderful job being like... more

HI Express at Madison Square Garden is a great hotel. It is conveniently located only 1 block from a red line subway stop and is near Macy's, Penn Station and some great restaurants. The continental breakfast is great, includes some hot items in addition to bagels, donuts, muffins, cereal, etc. My only complaints - I had requested a cot when... more

I was a big fan of this hotel. First the positives: breakfast was good, with a good selection of food; the location was excellent, with the 28th street stop on the 1 train only about a block away and Penn Station about 5 blocks; there are lots of food and bar options in the immediate area; the rooms are OK... more

Breakfast was fantastic. Rooms were clean. All the staff was pleasant and helpful. Guests were quiet and friendly. We would highly recommend this Hotel. more

My husband and I have just got back from spending 5 amazing nights in New York. We booked our stay with the Holiday Inn Express after a last minute cancel of our pre-booked hotel - Hotel Pennsylvannia (thank god! - the reviews for this hotel are really bad!). We were really happy with the Holiday Inn Express in Madison Square... more

This is a very nice hotel just a few blocks south of Madison Square Garden. It is a block from the Red Line (1) making it extremely easy to get to Times Square, Wall Street and South Ferry. The rooms are small but clean and quite nice. I'd give the beds a 3.5 / 5 for comfort. The only problem... more

I'll try and put this in a nutshell. Customer service was exceptional throuhout the hotel. Staff were always curteous and never kept you waiting. Check in and out were fine with no problems. The rooms were very clean and well stocked with towels,toiletries. Good selection of TV channels, Clock radio has an MP3 attachment which was a nice touch if... more