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Jumeirah Essex House

160 Central Park South, (formerly Essex House Westin), New York City, NY 10019
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Stately forty-story hotel with traditional charm and elegance, opposite Central Park - Walk to Carnegie Hall, Broadway theatres.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service
Check Rates and Availability: $781 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 228 traveler reviews
  • What to Expect:
    • 4 based on 168 reviews Rooms
    • 4 based on 165 reviews Service
    • 3.5 based on 163 reviews Value
    • 4.5 based on 169 reviews Cleanliness
    • 4 based on 2 reviews Pool

Reviews of Jumeirah Essex House

( 1-10 of 234 )
Dec 1, 2008

Actually, I just lived 6ix blocks from Jumeirah Essex House. . I got the room(Central Park Queen) from hotels.com, so my girl friend and I went to spend a night there on Thanksgiving(11/27) , and if it is good, then I will let my family to stay there when X'mas visiting. At first, I have to say that it is... more

Nov 26, 2008

I recently stayed here a couple of Saturdays ago in room 1130. I highly suggest anyone to request this room number as this King layout was quite large and when we were looking at another room of the same type this one was much larger than the "equivalent" Our experience from start to finish blew me away. I usually find... more

1 of 5 stars
london
Nov 21, 2008
0/1 found this review helpful

If you are impressed by touch screen telephones, HD TV and movement sensitive lighting this hotel could be for you. However, if you expect any sort of service such as housekeeping (takes an hour), room service (too busy to take orders) or the concierge (maybe I needed to make an appointment, because they could only speak to me in one... more

Nov 18, 2008
0/1 found this review helpful

i am visitting from london,u.k i have stayed from the 1st of nov till the the 14th of nov ,the room was big but dirty the sheets were not changed daily i had to ask to be changed, bathroom very dirty never clean toilets, the only thing they were doing is fixing the bed twice a day the bathtabe old... more

Management response from
EssexGM, General Manager

Clearly this experience is not indicative of how we treat our valuable customers and we have reached out to this customer to rectify these issues. At Jumeirah we welcome feedback of both a positive and a negative nature and will constantly strive to improve what we do.

Nov 13, 2008

Excellent accomodations, really good attention at front desk and concierge very useful. On another hand breakfast could be better and cafeteria floor could get cleaned better before you ask customers to sit down. We went with our two children (8 and 9) and stayed in a very nice two bedroom suite. Valets are kind of rough with cars. Watch out... more

2 of 5 stars
new york
Nov 11, 2008
1/1 found this review helpful

We booked the Essex House through the American Express Platinum "Fine Hotels and Resorts" program. While the room was adequate, the bathroom was not, and nothing rose to the level of a "fine" hotel. The room was small but clean, and the bed was comfortable. The bathroom, however, was a disaster. The cups were dirty. The sink did not drain... more

Management response from
EssexGM, General Manager

I am really sorry that we missed the mark with your recent stay. We do very much appreciate the time you have taken to share this information and are already taking steps to make sure no other travelers have a similar experience.

5 of 5 stars
Los Angeles
Oct 27, 2008

What a great hotel in an amazing location. If you are visiting NYC for the 1st time or the hundreth time this hotel is prime. It is 5 star quality at and affordable rate. Across the street from central park and 2 blocks from Columbus Circle- Great shopping there! 5th ave is 2 blocks in the other direction. You really... more

Oct 26, 2008

I love New York and have stayed many times on Central Park South. So this time it was time to try the "new" Essex House. Swift check in, nice upgrade...but that is it! No indication when shown to my room where I can find what in the hotel, some room facilities were broken, like the light in my room entrance... more

5 of 5 stars
UK, essex
Oct 24, 2008

I booked this hotel direct and found the reservations to be very helpful. The hotel is very expensive to stay at and if you are not from the US, you always have tax on top and then remember what ever you do, there are the tips to add. This was a special occasion for me, but well worth the money... more

Oct 5, 2008
1/1 found this review helpful

I was part of a small group that stayed here for an art tour. The location couldn't be more perfect and the hotel has wonderful art deco ambiance. Nothing is cheap - from internet, bar, phone, to breakfast so be prepared. My room was large on the 10th floor. Sadly no park view. The flat screen TV had channels for... more

Reviews of Jumeirah Essex House

( 1-10 of 234 )
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Jumeirah Essex House Also Known As

Address: 160 Central Park South, (formerly Essex House Westin), New York City, NY 10019