My 3yr old daughter and I stayed for 2 nights at the Four Points Chelsea and had a good stay. Yes, the rooms are small by American standards, but I found that there was plenty of room to move around and I did not spend that much time in the room anyway. Staff was courteous and the hotel was quiet.... more

Having read several not-so-great reviews of this hotel, I did not have high expectations, but needed to stay in Chelsea for work. I thought this hotel was totally fine. The room (2 full size beds) was larger than similarly priced hotels I have stayed in in NYC in the past. It was spacious (for this price in NY) with a... more

I booked this room through points we had accumulated on Starwood Preferred Guest Amex Card. We stayed three nights, arriving on Friday around 4 PM. Contrary to some other reviews, we found the staff to be young, courteous and almost overly friendly. They had the lobby decorated for Halloween with candy bowls, etc. The lobby was not confusing at all,... more

Stayed for two nights and thought the room was fine. I did not stay in the room a lot as I was exploring NYC. Front desk staff was polite. As expected, the room was small, but again, it was clean and safe. It is within easy walking distance to Penn Station as I flew into JFK, took the airtrain to... more

This is a medium sized hotel located in Chelsea NY. The location is not very attractive, the looks of the street are quite poor, and at night its dark, poor lighting. Not many nice restaurant options in the vecinity. The rooms are very small, and look smaller as a result of the dark painting. The rooms are not very clean,... more

Walking into the lobby of this hotel we thought we must be in the wrong place. It is extremely small and seemingly unorganized. They were unable to check us in due to computers being down so we went into the bar, which was substandard as well. The only thing that saved us was the fact that the room was clean... more

This hotel is awful. It is truly the closest I will ever come to staying in a prison cell. The rooms are pitifully small and very dark. Walls are painted a dark brown, carpet and tile are black, the bedspreads are black with holes in them. The doors (bathroom and entry) are painted to look like stainless steel. The furniture... more

This hotel seems lacking in the right sort of staff. There is no bellman and nobody to really help with luggage. I arrived before my room was ready, so they stored my luggage in the basement. A very surly security guard brought the luggage up to the room without saying a word. Their restaurant/bar won't charge to your room, which... more

We liked our room with 2 double beds a lot. True, the room is a bit dark, but stylish, spacious and modern. The location is very central and close to the nice streets, shops and restaurants in chelsea. We had a great stay and found an offer buy 2, get one free. We would recommend this hotel! more