I wasn't sure what to expect, as I've seen excellent to ugly reviews on this hotel...I was actually very impressed. I have a 9 year old boy with me, and as strange as it sounds, the chic lighting in the bathroom helped him get through the night (as a nightlight to the bathroom). While the view was limited (mostly the... more

My husband and I had a reservation for another nearby hotel, we checked in and when we saw the room we checked right out! We had read mixed reviews about the "W" but decided we wanted to stay in Times Square. When we walked in the hotel we were greated by the most wonderful staff. We explained to the manager... more

My expectations were not high after reading some of the reviews here. That being said, I was pleasantly surprised and wanted to share my experience. This was my first time staying at any W hotel, and the staff made me feel welcome immediately upon arrival. I was concerned that I may not be trendy enough to feel comfortable here, that... more

I had a great room at the W hotel when I went there on business. It was spacious and clean and had a lovely ambient atmosphere. Room service was great as was the Blue Fin bar. Staff were accomodating and friendly. As a matter of fact, i left my purse in a cab and the doorman ran after the cab... more

Just got back from the W Times Square. The location is good but that is all that is good. It is so dark that after a couple of days you will suffer from SAD 'seasonal affective disorder', with every single light on in the room it is not possible to read or make-up ~ not just a bit dim but... more

I was planning a beautiful experience for my wife, due to her first time in NY. I've chosen the W Times Square because is exactly in the center of Manhattan. When i did the reservation i've asked to the customer care if were possible to have some flowers in the room and they come up with a beautiful idea. Then... more

From the moment of checkin everthing was great! The 41st floor room had a great view over Times Square. The room was like new, very clean and spacious considering it was Times Square. The staff made us feel special and we even received free birthday cake. Would go back tomorrow if we had the funds! more

This is realy a nice and viby hotel. Staf is fab and the rooms are amazing. Specialy the sky line of New York. more

Stayed here in August with co-workers for a few days and it was fantastic. I will admit, rates are a little pricey, but the location was amazing. Right in Time Sq! With the said, you would think to expect a lot of noise, but you could hear a pin drop it was so quiet! I'm not sure what rooms other... more