What an amazing hotel!! The staff, room service, and rooms so unbelievable. From the moment I arrived - I was greeted as "family". Every Staff member that I came in contact with was friendly and very accomodating. My Room was beautiful and spacious. The Hotel was located next to everything and was very safe and secure. There is just not... more

Absolutely loved the Palace Hotel. Check in was straight forward and the reception staff were very pleasant. The executive room was spacious for our family of four. Beds very comfortable and the bathroom was excellent. The executive lounge was fantastic and we thoroughly enjoyed the breakfast, light lunches and deserts which were inclusive in our price. The leisure facilities were... more

I have been to New York alot, but always stay in lots of hotels because i never find one that is right. Now i have found New York Palace, i will always stay here. The lobby is so beautiful, and special, i feel like the king when i was walking around. The rooms are also of a very high quality,... more

Just returned from a 4 night stay at the Palace. It was our first trip to New York. Room was spacious and clean. Bathroom small, had to shower in the bath tube. Can you believe this in a 5 star hotel??!! Perfect location. Short walking distance to 5th Avenue, Times Square and Central Park. Couldn't be better. But we were... more

The hotel has a great location, and has decent sized rooms and is very worthy of it's five stars. I would recommend this hotel to anyone. more

Just returned from a weekend trip to NYC to see the Christmas Spectacular at Radio City. We chose the Palace for our one night stay. You cannot get better than this! When we arrived the staff was so friendly, even making a big deal over my daughter who is 8. We had booked an American Girl package and she received... more

After traveling with 3 kids ages 9, 10 & 12 through Europe for 2 1/2 weeks, our last stop was New York for 6 nights. It could not have been a better place for us to end our trip!! The hotel was fantastic and the staff was excellent. The doorman and concierge were very helpful during our whole trip. We... more

I went with a few girlfriends last March, and had a great time. A splurge, but worth it. The hotel was so well located and we walked and walked and shopped and shopped. It is New York, so expect to pay about twice as much for everything. If you keep that in mind you'll have no problem here. I have... more

Arrived here early afternoon. Got an excellent room with a view of the cathedral. Spacious (for NYC) room. The staff throughout were fantastic - nothing was too much truble. The best bit was the location - so easy to get anywhere. The subway just two blocks away, but most places of interest were walking distance away. Definitely try and stay... more