Although all the bad reviews I decided to take a chance and I was quite surprised with my stay. The hotel is in a great location the rooms are small but clean its New York all the rooms are small in most hotels. Most of the staff was very friendly and helpful I was in walking distance to almost everything.... more

I thing the worst thing about this place is that their are unfair and they hardly lift a finger to help you. First evening we've got internet, the next four days we're told that there was a defect in th whole area : DDDD For 4 days! Rooms are humid and dark (no daylight all over the day). So, I... more

We had a terrible experience with the staff. We had an issue with our credit card and the GM was rude, condoscending and I would even say prejudiced against women. He refused to be helpful, when he could clearly see this was an issue beyond our control. We had called (later) to follow up and he hung up the phone... more

Hotel was a nightmare booked a room that was suppose to have 2 queen beds, got a room that had a twin and double, requested a new room after seeing cockroaches. The next room wasn't much better it had friggin bunkbeds and barely had room to move. Forget the fact that we couldn't even check in until after 6pm because... more

I'm not going to go into the details of the problems my daughter and I had when we stayed at this hotel for 4 nights. I just want to say don't stay there unless you have no other choice. It is a miserable place, cold, loud and smelly with a mostly rude desk staff. This was my second trip to... more

Okay...so my girlfriend and I stayed here in Jan of 08. And then once again in April of 08. Well...it wasn't as bad as I had thought. All the scary reviews and things...I feel bad for those people that went through that. We got pretty okay rooms. They were small, like everyone said, but I guess with just the two... more

We arrived about 12.30am to the Manhatten Broadway Hotel and had already been warned that the West Side of Manhatten was not very nice. They where right, scaffoling everywhere, dark not well lit, even the taxi driver had a hard time finding it. The reception was a tiny corridor, the lift barely fit my boyfriend and I with our suitcases.... more

We chose this hotel because we are a family of five, and needed a single room to accommodate us. From the reviews, I was expecting something very rundown, but I was pleasantly surprised. Our room (109) was smartly painted in refreshing two-tone blues, and was quite appealing. The room was almost a 2 room suite, with 2 queen beds in... more

I had to make a very last-minute trip to NYC and booked this hotel just for a place to sleep. I chose this hotel because, of the very few hotels in Manhatten with rooms available on 24 hours notice, it was the only one that cost less than about $300 per night. Which isn't to say it was cheap, but... more