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Omni Berkshire Place

21 E 52nd St, at Madison Ave, New York City, NY 10022
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Luxurious State-of-the-Art Hotel in historic building in midtown Manhattan's business & entertainment district.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service
Check Rates and Availability: $522 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 241 traveler reviews
  • What to Expect:
    • 4 based on 170 reviews Rooms
    • 4.5 based on 168 reviews Service
    • 4 based on 164 reviews Value
    • 4.5 based on 171 reviews Cleanliness
    • 3.5 based on 16 reviews Dining

Reviews of Omni Berkshire Place

( 1-10 of 242 )
Nov 18, 2008

We stayed at the Omni Berkshire in October 2007. I totally forgot to leave a review back then. Anyway, our stay was excellent. We arrived late in the day on a friday afternoon. We were immediately upgraded to a suite. Even though our view was a construction site, that did not interfere with our weekend or our sleep time. The... more

4 of 5 stars
Brooklyn, New York
Nov 11, 2008

My partner and I stayed there for a two- week break and loved it. It was really amazing the rooms were a good size, great gym, good turn down service and the staff was friendly-ish (you did have to catch their attention it seems). You can't beat the location for shopping and for getting around, the train is just a... more

5 of 5 stars
london
Oct 30, 2008

After reading the other recent reviews on here think we must have been lucky or I dont know???? We had a fabulous stay first time in NY and we were right in the middle of everything but not noisy at all. Ou room was upgraded when we arrived and my son was very taken by all the yummies and toiletries... more

Management response from
OmniMgr, Manager

It is wonderful for us to hear that you had such a fabulous stay with us. We appreciate your recommendation and look forward to having you back again soon.

Oct 27, 2008

Great location, very clean and quite room. All staff was very polite and helpful. Restaurant had fine food. We had a minor issue with our room lock , but they were very responsive. Make sure you book your trip with Quikbook.com. Best rates I've found (better than orbitz, hotwire, etc). doug more

Management response from
OmniMgr, Manager

We are happy to hear that you enjoyed your stay at the Omni Berkshire Place. We appreciate you taking the time to leave a review and hope for the opportunity to welcome you back.

4 of 5 stars
Washington, DC
Oct 6, 2008

My husband and I just got back from a weekend in New York at the Omni Berkshire Place. We booked our room through Priceline and got a great deal ($225/night). The hotel was centrally located in Midtown--close to Columbus Circle and Central Park. The hotel itself is pretty nice--our room was small (but it is NYC so I was not... more

Management response from
OmniMgr, Manager

Thank you for your review of the Omni Berkshire Place. We are happy to hear that you enjoyed your overall stay. Should you return, we invite you to let us know if you have a particular view or room type preference and we will make all efforts to accommodate that request. We hope to have you return for another NYC...

2 of 5 stars
Encinitas, CA
Oct 4, 2008

Just returned from a 4-night stay. I've been a Select Guest member for 4 years, and have stayed in several Omni hotels throughout the country. This was by far the least attractive and least comfortable. My chief complaint is the misleading room photos on the Omni hotel website for this location, showing Superior rooms that bear absolutely NO resemblance to... more

Management response from
OmniMgr, Manager

We appreciate your very candid review of the Omni Berkshire Place. Although we hesitate to respond to your review out of respect for your opposition to management responses, we do feel that it is important to address the issues that any of our guests experience. The feedback our hotel receives online is important to us for evaluating our customers' experiences...

Oct 2, 2008
0/1 found this review helpful

Very, very average from start to finish. When we checked in, they tried to palm as off with a smaller room than we had booked and paid for. In the end we changed room four times and ended up with an average room on the third floor. The double glazing is as good as useless, so was very noisy. The... more

Management response from
OmniMgr, Manager

Thank you for leaving a review of your recent stay at the Omni Berkshire Place. We are sorry for the misunderstanding with your room type and apologize that it was not resolved in a more efficient manner. Feedback such as yours is important to us as it allows us to identify areas of our business where we can make improvements....

5 of 5 stars
Holmes Beach, FL
Sep 29, 2008

Our flight got canceled and we had a long layover, so we called the Hotel, if they would hold our room until after midnight. They did and when we arrived at midnight we were greeted and checked in promptly. Our room was amazing and everything we hoped for. Since it was my girlfriends birthday they even put chocolate covered strawberries... more

Management response from
OmniMgr, Manager

We are glad to hear that you had such a nice stay at the Omni Berkshire and appreciate you taking the time to leave a review. We hope your friend enjoyed her birthday weekend with us and we hope to welcome you all back for another fun filled New York getaway.

Sep 17, 2008

I was staying at the Omni for a business trip - first of all, I got the exact kind of room I wanted - with 1 king bed, and it was clean, and I was able to extend my stay. Then I happened to develop food poisoning on my first night. The concierge - Beatriz - was amazing, and went... more

Management response from
OmniMgr, Manager

We are thankful for your kind review of the Omni Berkshire Place but are so sorry that you were sick while staying with us. It is a relief to know that you were well attended to by our staff and we hope that you will be able to return for a more enjoyable trip to New York.

5 of 5 stars
Baltimore
Sep 14, 2008

From start to finish the entire experience was great. They went over the top in making us feel special during my wife's birthday weekend. The room was adequately sized and exceptionally clean. If you are staying in Manhatten look no further. more

Management response from
OmniMgr, Manager

Thank you for choosing to celebrate your wife's birthday with us. We are delighted to hear that you had such a wonderful stay with us and that you were well taken care of by our associates. We hope to have you return again soon

Reviews of Omni Berkshire Place

( 1-10 of 242 )
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Omni Berkshire Place Also Known As

Address: 21 E 52nd St, at Madison Ave, New York City, NY 10022