This hotel was chosen by me as it was in the top 10 on Trip Adviser. We arrived in San Francisco a day earlier than expected and we called the hotel hoping that they had a vacancy. We were in luck and they were able to accomodate us. We were meant to stay 2 nights and lucky for us it... more

This nice hotel is very centrally located, and an easy walk to Union Square, various cable car lines, even a long but happy walk to Russian Hill! I'm a pretty picky hotel user, and I liked the Carlton. I liked that the windows opened; the room was adequately sized; housekeeping very good. When we checked in, we asked for lunch... more

Once again, the Hotel Carlton catered to everything we needed! This is the fourth time I have stayed at the hotel and everytime, it has been better than before! Don't forget the free wine hour and the master Theo entertaining with his keyboard! If you need room service, just contact the front desk and within seconds, Johnny will arrive at... more

Having read the reviews on TripAdvisor we booked a three night stay at the Hotel Carlton as part of our US trip. The hotel is nicely situated on Sutter, around 10-15 mins walk from Union Square. We liked the location as it has a neighbourhood feel. Hotel staff were very friendly and helpful throughout our stay and even called the... more

Booked a room at this hotel for a great price after reading some good reviews on TA. Staff were very pleasant, rooms were clean and modern, location was great, although one wrong turn and you could end up near the tenderloin, although to their credit, the staff at the hotel tell you this immediately. When you check in, they give... more

We booked this hotel for the first few nights of our honeymoon. On booking, they kindly upgraded us to a Kingsize room (but on arrival & check-in didn't actually acknowledge the fact that we were on our honeymoon which would have been nice). The hotel is beautiful & definately our definiton of a 'boutique hotel' - really nicely decorated rooms... more

I stayed here with my family and we all really enjoyed our stay. We loved San Francisco and found this hotel had a really good location to explore the city. We easily walked to Union Square, Alamo Square, Lombard Street and Fishrmans Wharf. The hotel was very clean and modern as it had just been refurbished and the staff were... more

For the price (under $400 with priceline.com deal) of hotel (3 nights) and airfare (roundtrip from LAX), I wasn't expecting too much. However, I was pleasantly surprised at how clean and upgraded the Hotel Carlton was. The staff was very cordial and accomodating. I can't imagine finding much better, unless you spend several hundred $$$ more. I would recommend this... more

We really enjoyed this hotel. It is not in the middle of the tourist area, but we prefer it that way. We had free parking which helped tremendously on the price. Loved the wine tasting. Comfortable rooms (we had two). Older hotel but quaint not shabby. Hotel staff was good. more