This is a beautiful, elegant, classy hotel. It's not huge and almost gives you the feeling of staying at someone's gorgeous home. The lobby is elegant and there are fresh flower arrangements on almost every surface...including the guest room bathrooms. The hotel is famous for their service and we were not let down. The valet service was the best we... more

Spending just 1 night in the Mansion exemplified what they call the famous Texan hospitality. The website looked good but we were still apprehensive. After coming from NYC, Boston & D.C. hotel fees, the $350 a night fee we were paying for the Mansion seemed too cheap. The confirmation email sent was not very professional looking and was delayed, the... more

We've stayed at many hotels over the years, including other Mobil five-star/AAA five-diamond properties, and think this is the best hotel we've ever stayed in. The premises are beautiful, our room was beautiful in a quiet, elegant, comforting way, and the service was attentive and thoughtful without being unctious. Examples: (1) The front desk staff cleared up a slight check-in... more

No strangers to fine hotels, we expected the best upon arrival. Instead, we were told to wait until the check-in staff could help us (one of them was speaking animatedly to a friend). Officious in the extreme. I believe that management doesn't train staff correctly. After the excruciating check-in everything was fine. But what a first impression...! PS: don't expect... more

The staff went above and beyond to accommodate us during our stay. My wife was 8 months pregnant at the time, plus we had our other 4 children with us. The staff at the front desk was amazing during our entire stay (11 days!). There are some other places I'd like to stay next time, but I most likely will... more

I recently stayed at the Mansion for a business trip to Dallas. The staff acknowledged me by name, and they went above and beyond to help me with a couple of last-minute requests. There is something very charming about this hotel and restaurant. It was once a Dallas residential estate, and I think that feeling carries through to the hotel.... more

My husband and I stayed at The Mansion on Turtle Creek on our wedding night. It was absolutely perfect! Everything was wonderful and exactly as we had ordered it. The staff was extremely friendly and helpful. We had excellent in room massages when we arrived, then a car from the hotel drove us to dinner. We had breakfast in the... more

Everything they say and write about this hotel is true: perfect gem in every way. Hotel is small and intimate and caters to every guest as if they were the only ones in residence. Highlight was dinner in the newly refurbished restaurant which was nothing short of an absolute delight. I selected the vegetarian option & it was one of... more

First, the positive. This hotel is in a great location for visiting all Dallas has to offer. The front desk staff/valet/concierge are very polite and eager to please. We chose this property for the location, outdoor pool and overall reputation of Rosewood. I wished I would've picked a different hotel. First of all, the pool is advertised as being outdoors,... more