The James is a "trendy" hotel with good-size rooms, and decent service. The rooms are noisy with music blasting until 12.30am because of various events on the 3rd floor. Overall, I was not impressed with the quality of the service and would not stay at this hotel again. more

My husband and I spent 4 nights at the James at the end of July. We stayed in a studio suite which was 450 square feet and quite spacious. The bathroom was large and they offered Kiehls bath products which were nice. The bed was extremely comfortable and we had a quite room on the 12th floor. Although the room... more

Thoroughly enjoyed my stay here. Excellent location - mins from shopping! The service was absolutely superb - from the doormen, to the waiters to the lovely staff in the spa (which was great value). the restraunt is excellent value for very tasty and generous steaks. We had a deal for room service breakfast which was lovely. The room was comfortable,... more

Just wanted to say we loved the James. I agree with all the other reviews... the location was fabulous, the staff wonderful and the bed was out of the world. The concierge were all so helpful and all their suggestions were great. I have to say one of best mini vacations we have had in a long time. I had... more

This is a great hotel! It's in a fantastic location, very handy for the shops on Magnificent Mile and there are loads of places to eat/drink very nearby. The service was perfect - very friendly but not intrusive. The atmosphere was spot on - trendy but not stand-offish. The beds are the best I've ever slept in and we loved... more

The James Hotel met and exceeded our expectations. A haven of cool, uncluttered comfort in a hot, crowded but congenial city. Located within steps of some of the greatest art, architecture, culinary and cultural opportunities anywhere in North America, the staff of the James provided us with a home away from home for the week we visited. The check-in was... more

Believe the hype! We were skeptal at frist this hotel had such great reviews , but we agree this is a great place to stay with a wonderful urban -mod-setting . The staff really went out of there way to make sure everything was prefect. The rooms were clean and confortable. Need i say more. The restuant was great, we... more

I was in Chicago for business and brought the family along. It was my first stay at the James, and we were all very pleased with the ammenities for both business and the for the kids. For me, there was free wireless internet, and printing services, and for the kids, there was a great restaurant, and turn-down service with cookies... more

It has a great design. Feels very cool. Service was excellent. Beds very comfortable. I dug it. more