We stayed in a 2 bedroom unit. GREAT ROOMS. Granite countertops, washer/dryers, dish washers, and jetted tubs. Three televisions ...full kitchen... Very comfortable beds. We have two big teens, and it gets cramped in one hotel room. This condo unit was fantastic. The pool is really great too. It has a very large and beautiful waterfall feature - but no... more

We had some concerns staying here due to the widely mixed reviews on this site- from perfect to horrible. We stayed here using an RCI exchange and booked it through their reservation system. We used the express check-in through RCI and asked to stay in the Cascades when to checked in early- but they couldn't guarntee it. When we arrived... more

Hello. We stayed at Sheraton Vistana Villages on International Drive in July this year. The shop on the site has a DVD rental service where you can rent |DVD's from a machine by using your credit card. We used this service 3 times and so far there has been 12 unauthorised payments taken from my card. We arrived back in... more

My wife and I stayed at the Sheraton for 7 nights with our two teenagers. We only wanted to use it as a base for the theme parks, but were so impressed with the pool area that we used it much more than planned. Even in the peak season pool was not packed and you could spend a few hours... more

Do you want a place where you can totally kick-back and relax...while the kids have fun? Well, this is definitely your place. There is so much to do at this resort, you almost never have to leave. We are frequent visitors to Orlando, so this time we wanted to spend some time at the resort, and enjoy some of the... more

This hotel has failed in their customer service. Beginning with a washcloth that I found a dead bug in, placed it on the floor & horrified to find the next day hung up so nicely for my use was the same washcloth that contained the dead bug. Our last day in Orlando, we had time to visit one more park... more

I booked a two bedroom suite in this hotel for one week of our Florida holiday this year. I consulted fellow travellers in the forum and decided to request a unit in the Key West section. Here it seemed quieter and the room accommodation newer. Our gps led us from the airport to the hotel without difficulty. However, on arrival... more

We are Starwood Owners at Harborside Resort in the Bahamas, and traded our week to go to Orlando. The owner check-in was good, except that the woman who assinged us our unit failed to mention that it was a handicapped accessable unit, which we did not request and don't have a need for. The shower had a curtain (not glass... more

A Server at the Flagler Station Restaurant added a $10 dollar gratuity that I didn’t authorize. I did not realize this until I returned home on August 1st. I called the Restaurant as soon as I realized the theft. The Restaurant Manager stated that the charge had already gone through, and there was nothing that he could do about it.... more