Neither I or the hotel are Italian but this does not matter in the theme capital of the world. The layout and decor is a little "Faux italianio" but it does not matter because in the searing heat of the crowds and parks this is a little oasis of serene. Pools are really great -but rarely used whilst you eek... more

Our family stayed at the Portofino Bay from August 5th - 12th, 2008. We came with our three kids who are 11, 11 and 9. When we first arrived and saw the hotel from the taxi it was night and the view was breathtaking! The grounds are beautiful as are the pools. We only went to the Beach and Villa... more

We took our three boys ages 12, 8 and 5 to Universal in August and stayed at the Portofino Bay for 5 nights. After reading the reviews we picked this hotel and did not regret our decision. It was the best experience that we have had. After we were burnt out on our many Disney vacations, we decided to try... more

We stayed at the Portofino late July into August for 8 nights. I have to say after reading the reviews before we left I was a little disappointed. On the booking we asked for no feather pillows to be in our room because of allergies, this was ignored, I dumped all the pillows in the corridor and got housekeeping to... more

We stayed at the Portofino for a couple of nights in July to celebrate my daughters 16th birthday. We could not have made a better choice. The staff we fantastic, kind ,respectfull and determined to make it as special as possible for her. She had 3 birthday cakes during the day from various staff members who found out it was... more

We stayed at this hotel from 11th to 21st July 2008. As we approached the hotel on its long driveway, the view and the surround of the hotel was so impressive - more like a mini city centre with bars, restaurants, lake (+ducks) and well manicured garden. The staff was very attentive and friendly, right from Day1. We stayed in... more

We had a fabulous time at the Portofino Bay and would recommend it to anyone. It is a little more expensive but it is well worth it for the express pass. All the other reviews have mentioned the fabulous services, restaurants etc the hotel has to offer. We stayed for 5 days and went to the theme parks constantly to... more

We booked our stay at the Portofino through the Universal website. I cannot say how happy we were with everything. The hotel is very well kept and very clean. We were two adults and three kids staying in our room. We booked and added the Club Room to our reservation. This is so convenient, they offer breakfast, for the early... more

My husband and I recently stayed at the Portofino for the second time. We enjoyed our first stay, and the hotel did not disappoint during our second stay. What I really like about the Portofino is how relaxing the property is. No matter how many guests are staying there, there are many opportunities and places to have quiet time. Whether... more