The only benefit of this hotel is the view. I would seriously consider Four Seasons right across from Hyatt if and when I return to Cairo. I have never been to a Hyatt with such terrible service. I am in fact amazed at the high ratings given here! There is a lot of standing around and so called security which... more

We stayed at the hotel as part of a tour package with Isram Tours. The check in was handled by the tour representative but we did not have to wait long for a room. The rooms are top quality and the view is beautiful. Too bad there is so much smog this time of year. Bummer. The breakfast buffet is... more

My wife and I stayed here for 4 nights in October 2008, a 1 night stay before flying off to Aswan, and then another 3 nights a week later. Check-in was handled by our 'fixer' so I can't say how well it went except to say it didn't take very long and we got great rooms. Our first room was... more

We stayed in the Grand Hyatt for 2 nights (Sept 28th & 29th) and we thought it was a fabulous hotel. This was our first port of call on our honeymoon and it set the standard for our trip. The hotel is so decadent and the staff were very nice. The foyer is so exuberant and luxurious. The rooms were... more

Review from grownup experianced travellers.Our honeymoon started at the Grand Hyatt. Our expectations were, as our room (37th. floor), at the upper level. By the Nile, Gizaview from the room by sundown every afternoon, overview the city from heaven, could it be better. Our "own" frontdesk at the 30th floor, nice quiet breakfastroom at the same floor. Absolutely the best... more

After reading recent reviews, we were slightly worried with our choice of Cairo hotel. However, we left pleasantly surprised. Location : good, good view of the nile from most rooms, 10 min walk from the centre (Egyptian museum), not much else around the hotel though Security : first time we've had to have our bags scanned on the way in... more

We stayed in executive rooms with special reception and small lounge. Even tough the rooms very way beyond 5* hotel, quite small, not extremely clean and new. Good thing was the view over Nile river and Gezira island. The staff in the hotel doesn't look very helpful, rather obsessed with security but in Egyptian way. So it needs to look... more

Poor house keeping dirty bed sheets fitted. No hot drinks in room. We had no electric supply in the night on two nights. Safe in room broke. Pool equipment was ready for scrapping (sun lounges and umbrellas nearly all were defective.) Key fob entry to room both tags stopped working after 4 nights. Very dissapointing worst 5 star hotel I... more

Not being one to write much, it takes a visit that has made an impression, good or bad, to get me to take the time to do this. My recent stay at the Grand Hyatt, Cairo is one that will NOT be repeated any time soon. My primary mission was to conduct business. I quite frequently entertain my clients at... more