There is a reason why people wrote bad reviews! Because it is bad! I have stayed in many types of hotels before in Italy and elsewhere and I have to say this is the worst hotel I have ever stayed at. When I walked into the first room they gave me I had to complain and ask for a better... more

They were NOT able to honor the reservation me and my wife had for the night after our wedding party on June 21st. One of the suites was reserved and confirmed the night before by our aunts as a wedding gift, they use the facility often with some association. We still don't know what went wrong (we had to listen... more

Had a superb couple of weeks here, the hotel is excellent and in a great location overlooking the sea. Viareggio is a fantastic place to unwind, it's a bit of an old-fashioned seaside resort but modern in that everything works fine. more

we went on a 'girly' week away to Tuscany and used the palace hotel, in viareggio as our base. the hotel is very very clean and we had half board, although we did not necessarily want it, we were surprisingly amazed at the spread for breakfast and the three course dinner in the evenings was wonderful. we had a three... more

Visited this hotel at the end of the season and the effects of the summer wear and tear were noticeable. Many of the public areas had a grubby feel and look - in need of a good clean and a large lick of paint. The staff were mainly pleasant and helpful. We didn't dine at the hotel largely as there... more

The Palace is really a solid choice, in particularly in the post season. Our room (210) was clean and not too small. It had a big and nice bathroom with tub + shower and the usual additions (hair dryer, shampoo ..) There were only a few guests in the end of October and the staff evenly spread them through the... more

We had a 3 night stay at the Palace. We stayed in room 307 which has a sea view. The room was comfortable enough although very dated with old wooden furniture. The bed was comfortable. The ensuite bathroom was in desperate need of a refit; no shower just a bath. Breakfast was good; a good standard buffet in a beautiful... more

The Palace hotel is really well situated in the middle of the Viareggio front and although the furnishings are old they lend the place a unique charm. The staff are friendly and helpful and over all the hotel is of a decent quality if a bit expensive. Be aware that the beaches in Viareggio are all privately owned and two... more

We arrived at the Palace Hotel only to be greeted by staff who were stood on a podium behind the booking desk - presumably in order to look down on their customers and exude a false sense of superiority. The fittings in our room were redolent of a bygone age; bric-a-brac collected form a car-boot. The exorbitant price charged for... more