Basic hotel with just reception and breakfast room in the public areas. That said, room was clean and well maintained and bathrooms very good (we had two rooms as a family). Breakfast a highlight as ever with this chain - excellent continental and thrown in with the very reasonable price. Location very central - a couple of minutes from Palacio... more

For the last few years I've used this web site before booking a holiday and have always found it more that usfull but this time we really seem to have been unlucky. Having said that we really enjoyed our time in Madrid which is an excellent city. The location of the hotel is excellent as it's just a short walk... more

We stayed here after leaving the hotel Emperador because it was so bad and the move really turned our holiday around. They fitted us in at the last minute when they were really busy and then up graded us to a junior suite. The staff were all fantastic, friendly and helpful with good English. The room was massive and really... more

Very nice hotel in the centre of town. Closed to a lot of sight seeing. Staff is very friendly. Breakfast included and very good for spanish relations. A lot of restaurants nearby. Metro very close. Room was very clean. I loved the design of the hotel. Rooms are small but ok for a city trip. Corridor could be noisy. Had... more

Stayed at the Room Mate Mario for my Hen Do. It was the most perfect choice. The hotel is modern and very clean. Staff were extremely helpful and let us keep the room longer so we could change before going to the airport. The breakfast is amazing, it is served until 12 and there is loads of choice. The location... more

Stayed for 3 nights on a room facing the street. Luckily the hotel was on a quiet side street, because any shouting or loud vehicles passing by was quite audible inside the room. The room was very basic, but clean with a comfortable bed. The air-conditioning worked great. I thought that the free breakfast buffet had enough variety and was... more

The hotel was not as nice as the website suggested. The room was small and clean with a tv, but was decorated in a very basic fashion. The style is supposed to be minimalist but this seems to be an excuse for cheap furniture and white walls without any character. The bathroom was pleasant enough but the toilet seat was... more

The hotel is in the heart of the old town of Madrid. The area is lively in general, but the hotel is on a small, quieter street. Overall, we were really satisfied with the hotel. Smart looking rooms and common areas, above average breakfast, efficient air conditioning (a must in Madrid!), free wi-fi everywhere in the hotel, and friendly and... more

The location of the hotel is PERFECT!its close to everything..restaurants,theatres,the metro etc..The buffet breakfast was good and the staff were really friendly and helpful. I arrived at the hotel at around 9pm and the staff already knew I was coming and everything was ready. I asked to change rooms TWICE and they were very accommodating about it(no extra charges for... more