We had stayed at the sister hotel in Barcelona, the Claris, and since we didn't like that, we had some trepidation about the Urban. It was a much better experience. The hotel is newer and better maintained and the staff couldn't have been nicer. Although we booked a more basic room (deluxe) vs. a junior suite at the Claris, we... more

Stayed here in September 2007 for a last rays of summer trip from London. Got a good deal through www.otel.com including credits towards a future hotel booking. The hotel is well located - we walked everywhere during our stay and covered all the sights. Close to lots of good restaurants and concierge was very helpful with recommendations and directions -... more

This hotel is central and everywhere is within walking distance. The design is modern and the art is amazing. The entire experience was faultless. The check in was effortless, even though we arrived at 10:30am, our room was immediately available. The suite was internally oriented (total sound proofing and AC was not intrusive) with Glass walled bathroom. Very cool. Bed... more

Hotel Urban certainly exceeded our expectations! The staff is really polite and friendly and go out their way to help you carry your bags, book restaurants etc. We mentioned that our bidé was leaking a bit of water. Since we hadn't been planning on spending our vaction on the bidé anyway, we didn't really mind that it was broken. However,... more

Well.. I had a good price for a room which normally cost much more( I paid 185Euros a day) but normally I expect more from a 5star hotel. It was very hot and there were not even water for free in the rooms. The Gym was a simple room without music and only 3-4 machines. No water there either!! Nothing... more

Our first night was in a standard room as the suites were all booked out, which left us with an awfull experience of a blocked drainage-pipe with a serious back-draft problem, resulting in a bath suitable for HELL. Though this incident wasn't as such the direct fault of the hotel - but merely some prior visitors who must have been... more

What a wonderful hotel. We finished up our last 3 days in Madrid and couldn't have had a better experience Staff was wonderful, hotel is beautiful with so many amenities... classy and the best of my 5 week trip. You can't go wrong more

Great staff & nice atmosphere. Rooms however pretty small, and a bit too ikea for my liking. Location is excellent, their 'Glass Bar' is best avoided. more

We booked this hotel based on the previous reviews which we read. We booked a suite and were not disappointed. The jacuzzi bath and shower room were excellent. The bathroom was very luxurious as was the rest of the suite which had electric blinds and different light settings to enhance the ambience of the room. The rooms were clean and... more