Booked a prepaid rate on holiday inn website. Stayed here twice in the last month. On checking out the first time wasn't given the bill and told everything was in order. The second time we stayed, used the business suite and discovered they had added MISC Charge 2 on my first bill. Discovered that I had overpaid the first stay... more

Stayed here on a business trip and loved it! 1. Airport Shuttle is free for guests and a very quick 24 hour service. (Shuttle to hotel and back was on time, does stop at two other hotels but it was fast). 2. Service in this hotel was warm from the start and all the way through. Staff and Managers seem... more

the room was not very clean. The hall ways smells. more

Stayed for the second one night layover in the past two months at this hotel and was just as pleased as the last stay. Quick check in then off to the room. Good size with huge windows to let in lots of light. Bed and pillows were both very comfortable and clean. Everything in the room worked fine and even... more

Similar to other reviews, we found this hotel to be an excellent stay both for value as well as service. We booked for one night for early departure the next day. We also wanted to leave our car for 14 nights. Upon checking in we were assisted at the front desk very politely and very expeditiously. The front desk told... more

SHUTTLE: The airport shuttle was a bit late picking us up but as it was snowing out it was perfectly understandable. Friendly driver. CHECK-IN: We checked-in at 5am (our flight was delayed) so it was very quick as there was no one in line. Clerk was very fast and friendly. ROOM: Room as nothing special, fairly small but clean. Bed... more

This hotel was a great way to start off our vacation. The price was right, we could leave our car while we cruised and the shuttle to and from the airport was perfect and on time. Having a restaurant attached to the hotel was nice too and the food was good and quite reasonable. The room was clean and quite... more

Got a reasonable rate for the Hotel as I had a meeting at the Toronto Congress Centre close to them. Nice rooms, free high speed for my computer in room and a very nice 24 hour restaurant onsite. I flew in and took advantage of the 24 hour guest airport shuttle which was better than having to worry about a... more

The Hotel Staff was certainly top notch at this hotel. We had some issues with the airline and our luggage and the hotel stepped in and took care of this for us with some quick suggestions they made. (Thank You!) We were offered an upgrade for $10 when we checked in, take it! Not Sure how the regular rooms look... more