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Moon Palace Golf & Spa Resort

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,949 reviews
1,949 Reviews
5.0 of 5 stars
1030
4.0 of 5 stars
472
3.0 of 5 stars
150
2.0 of 5 stars
180
1.0 of 5 stars
117
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#21 of 157 hotels in Cancun
Description:
Located on Cancun'€™s tranquil south shore, this resort offers 2,103 Superior Deluxe accommodations with double Jacuzzi, 24 hr. room service and... Located on Cancun'€™s tranquil south shore, this resort offers 2,103 Superior Deluxe accommodations with double Jacuzzi, 24 hr. room service and balconies. The excitement begins with two large lagoon-style pools with Jacuzzis and swim-up bars. The state-of-the-art Spa and Jack Nicklaus Signature Golf Course, located by the Golf Club House, offer a perfect getaway for guest. This all-inclusive resort has something for everyone, including a kid's club, disco, 13 restaurants, 12 bars and water sports. more » « less
  • Address
    Carretera Cancun-Chetumal Km 340
    Cancun 77500
    Mexico
Check Rates: $412 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 1,946 traveler reviews
  • What to Expect:
    • 4.5 based on 1,151 reviews Rooms
    • 4.5 based on 1,153 reviews Service
    • 4 based on 1,129 reviews Value
    • 4.5 based on 1,150 reviews Cleanliness
    • 4 based on 449 reviews Pool
  • Recommended For:
    • 60% based on 1,248 reviews Families with teenagers
    • 60% based on 1,248 reviews An amazing honeymoon
    • 60% based on 1,248 reviews Families with young children
    • 40% based on 1,248 reviews Older travelers
    • 30% based on 1,248 reviews Young singles

Reviews of Moon Palace Golf & Spa Resort

( 1-10 of 1,949 )
Aug 18, 2008
1/1 found this review helpful

i absolutley loved this hotel, me and my family stayed at the sunrise side of the hotel (which is enormous) i have read some reviews saying there were lizards and roaches about, i never saw 1 yet in the whole 2 weeks i was there!! the beach is lovely, nice and quiet too as even though the pool is large... more

Aug 17, 2008
0/2 found this review helpful

First of all, Id like to say I definitely recommend this resort!!! Im going to be brief. The FOOD was EXCELLENT. I must have ate 4-5 meals a day! I must say that the restaurant "Traittoria" was horrible though. It is supposed to be one of the better restaurants, but the food was disgusting. I ordered the Filet Mignon medium... more

Aug 16, 2008
8/9 found this review helpful

First let me say that i am a 14 year old girl... if you think i will not be able to write a good, thorough review, then please skip over this review. If you do think this, you would be mistaken. Alright, so my family stayed at the Moon from July 31 to August 7. We traveled in a group... more

2 of 5 stars
MIchigan
Aug 15, 2008
1/8 found this review helpful

Lost of people love the Moon Palace but I just got more tired there. My husband and I went by ourselves and due to the huge amount of children there so we missed ours terribly, We would probably book at the Sun palace again(we loved that but it was like 8 years ago) if we were going without our children... more

5 of 5 stars
England
Aug 13, 2008
3/4 found this review helpful

Went to Moon Palace and was blown away by how excellent the hotel was.Everything about this hotel was amazing and so well run.Fully recommend this resort to anyone thinking of getting married abroad. more

5 of 5 stars
Wirral
Aug 13, 2008
3/3 found this review helpful

Just got back from spending two weeks at Moon Palace golf and spa resort. We went for our honeymoon and had the most amazing time there! The hotel was out of this world, the service was fantastic they couldnt do enough for you! Lots of different places to eat-all of which were lovely! Room was lovely with a double jaquzzi... more

Aug 12, 2008
4/4 found this review helpful

This is our third year to Moon Palace with my Husband and three teenage boy's and we cannot fault the resort. We have stayed at the Nizuc and the Sunrise, the Nizuc is quieter but the boy's prefer the Sunrise.We were picked up from the airport after a 10 hour flight from the UK by the hotels elite tours staff... more

Aug 12, 2008
5/5 found this review helpful

Just returned from 6 days at the Moon Palace and had a great trip. We stayed on the Sunrise side and stayed mainly on that side of the resort. Wandered over to the Nizuc pool a few times but was definitely more mellow! Check-in was a breeze (even with a big group). The front desk was always courteous and helpful.... more

Aug 11, 2008
2/2 found this review helpful

We stayed at the Moon Palace during the first week of August. The property is lovely, the staff is very friendly, and the rooms are very nice. The food is the best I've ever had in Mexico, and there are many choices of restaurants at the resort. Be aware that the resort is HUGE! Our room was a good seven... more

Aug 11, 2008
3/3 found this review helpful

We just returned last night from our 4th stay at the Moon Palace, and it still remains our favorite place to vacation. 17 of us stayed at the Moon from Aug 3- Aug 10th, and we had a wonderful time. My husband and I arrivved on the 3rd of August, and at the airport we noticed it was less hectic... more

Reviews of Moon Palace Golf & Spa Resort

( 1-10 of 1,949 )
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Moon Palace Golf & Spa Resort Address

Carretera Cancun-Chetumal Km 340, Cancun 77500, Mexico