We were absolutely thrilled with the rooms, the service, the location, the food - everything at this hotel was top-notch! The concierge was extremely helpful in arranging private tours to the pyramids at Teotihuacan and the Basillica and even a Segway tour of downtown Mexico City last minute. The head bellhop went above and beyond to get us taxis, teach... more

We enjoyed last weekend's stay greatly aided by the superb staff at all levels. You have seen all the raves re: included breakfast and mgr's reception and I agree. The breakfast bacon is great (and I seldom eat it). Most MXN hotels/B&Bs no longer serve it as it's expensive here. El Caminero is the taco place just around the corner... more

A family of 5 stayed twice at the Embassy Suites Mexico City at the start and finish of a trip to Cancun - once for 3 nights and another time for 2 nights. The 2 bedroom suite was suitable for us as there are 2 doubles in the bedroom and an extra sofa bed in the living room. It is... more

This hotel is great for couples or families. We had a great suite, clean with a nice view of Reforma. They also provided a car service for us, on request. This is more expensive than a taxi but a safer alternative. There were some unfortunate maintenance problems during our stay, but the staff worked as quickly and efficiently to resolve... more

We recently traveled to Mexico City and stayed at the Embassy Suites for approx. one week. We chose the hotel based on the reviews provided by fellow travellers and we were not disappointed.The hotel is located on Paseo de la Reforma (close to the Centro Historico and to Chapultepec). It is right at the Glorieta Colon, and the Turibus stops... more

Its a nice, clean with great service. There is a Starbucks in the lobby. Rooms are big, bathroom is nice, great food. Good location too. Highly recommend this hotel. more

First visit to Mexico City, Embassy Suites was a very good choice. Very nice fairly new Embassy Suites. Staff was helpful and friendly, I was met in the lobby and guided to the front desk (maybe I looked lost?). Suite was beautiful,clean and quiet. Nice pool area, although we didnt have time for a dip. Loved the location, and the... more

The Reforma marked the start of almost a month round trip to Mexico for my wife and I, and this proved to be an excellent start. We spent 3 nights here, giving us two full days to explore some of the city. If returning to Mexico we would certainly be very happy to use the Reforma again. We found all... more

We stayed at the Embassy Suites in July and where very happy that we did. The building is somewhat new, the suites are larger than average, with 2 large flat panel tvs in each room, the view was spectacular from the 17th floor; also a large pull out bed in the second room. The pool was pretty nice located in... more