This was the worst experience I've ever had at a hotel. Half of my friends stayed at a nearby hotel, and half of us stayed at Plaza Pelicanos. Our friends at the other hotel were not even allowed to visit us up in our room. Everywhere we went in the hotel, they eyed us like hawks. The drinks and food... more

We just returned from this "resort" and were very disappointed in the accomodations. First, when booking, make sure you know where they are putting you; there are two sections and section 1 is awful. They don't let you eat at Section 2, where the food might be edible. The food is deplorable. Everyday is the same fair, and it is... more

We just returned from Puerto Vallarta Plaza Pelicanos. We found this to be a very nice place. The service was wonderful and all the people very nice and helpful giving us tips on what to see and do. Check-in went quick, we were in section II - grand which was very nice. Their pools were beautiful and drinks yummy. The... more

We had booked the Pelicanos pretty much at the last minute to go during my school break (I teach), so there wasn't much choice. And I was leery after reading some of the reviews on this site. We just got back and had a great time. The place is spotlessly clean, the beds are comfortable, you've got your choice of... more

We just got back from 2 unbelievable weeks at the Pelicanos. We stayed in the Grand Section. Upon arriving around 6:30 p.m. we were checked in & in our room in under 15 mins. We did have to change rooms the next day because there was no ocean view & there was a bit of black mould in the bathroom... more

First off I want to start by saying i am a travel agent...and i booked this trip at a regular rate as any other person would no special treatment...The grounds are great...spacious and well kept..Beach area is smaller than other hotels due to the hurricane a few years back the hotel has tried to work with mother nature in that... more

We really enjoyed our stay at the pelicanos resort.The staff were all friendly and efficient.As were the accomadations.The resturaunt food was very good and the drinks were plenty.There are three sections,ours being on what is called the common!It suited our needs as the pool was right outside our door and it was the only pool of three that was consistently... more

Just returned from Puerto Vallarta after a 9 day stay. Needless to say I did not want to come back. Unfortunately the vacation did not get off to a good start with my connecting flight getting cancelled and then our luggage getting left behind in Chicago. Once we arrived at Plaza Pelicanos all of this seemed unimportant because all of... more

A group of 10 ( ages 15,27,29,31,31,31,34,39,46,54,56) traveled to Puerto Vallarta & stayed for a week : Feb 3-10. I read many reviews of this hotel after booking. Was a little leery at first but that was all put aside the minute we arrived. I can only write on the room conditions in Section II (grand). We were greeted with... more