I feel compelled to write this review, as looking at this site I find some of the reviews unbelievable, this was our 2nd trip to Barcelo, we went last year too. The hotel is great, food is of a good standard. OK some of the rooms could do with updating, but they were clean and a good size. As for... more

Just returned from the Barcelo Premium in Punta Cana, honestly cannot see what was premium about it. This is no doubt a dream resort with a beach that stretches beyond where the eye can see, you would be hard pressed to match the view. We went with a family of 4 expecting great things from this hotel, DON'T. We checked... more

We thought the rooms were lovely. However, the service was absolutely horrible. One would think that since the resort was on the beach that there would be plenty of towels available for the guests, but there were none. There were no clean towels in our room nor at the pool. We had to complain everyday because we didn't have towels.... more

We just returned from Punta Cana yesterday and we are very happy to be home. Our stomachs are actually starting to feel better. Here are some notes for people looking to go there.... 1. our "deluxe suite" did not have Air Conditioning. We had to wait in lines at the lobby desk for a couple of hours just to be... more

My husband and I got engaged here last year and decided to go back and get married at the same resort. 30 of our friends and family came and they all had a blast. Check in was a little slow but your on vacation, go have a drink and wait until you room is ready. The food is okay nothing... more

My family went to Punta Cana because so many people raved about its beautiful beaches, so we decided to go. We stayed seven days and six nights (way too long). First, the resort was beautiful, but after a couple of days you get very bored with the hotel. Although I love the beach and the pool, all the entertainment involved... more

We went with two other couples Stayed from 08/11-08/17 OF AUG. THE FIRST PROBLEM WAS..They gave two out of the three couples double bed room, did correct it the next afternoon, but our room the air was terrible, finally got moved at midnight to building 6, which had a great pool/ocean view, but ceiling leaked when the tropical storm Faye... more

Me and my boyfriend have stayed only one night in this Hotel because as soon as we checked in we realised that the Hotel was just terrible. The food served in the Buffet is just unbelivebly terrible. To book a reservation on the other restaurants you have to wait in line that at 9am goes outside the Hotel. The employes... more

Thanks to all previous reviewers for helping us make this stay tolerable. We noticed the premium club benefits on the hotel website include a designated line for expedited check-in, plus unlimited reservations in the specialty restaurants. It also allowed us to upgrade into a "suite." It is true that check-in is otherwise horrendous and the lobby is filled daily with... more