Lodgings: Horrendous. Our first two nights we were in two one bedroom suites (we had booked a two bedroom suite but then were told there were none available). The suites were air conditioned but very uncomfortable with hard pillows and narrow, concrete benches with pads on them as sofas. After two days we moved to a three bedroom villa with... more

I have been a VIP member of this resort for about 5 years. During this time I have visited 3-4 times. My first visit was amazing, which is why we purchased a time share. We were put in a georgeous house, had amazing weather, had great service. Every time I have gone back since has been progressively worse. I was... more

Hacienda Villas, not what we expected from website. Mosquito invasion, flooded out of villa, food not good. Bothered by time-share salesman, to the point we needed to be rude. The biggest problem, we were told a set fee for the week and it turned out it was per night. We would never go back, felt were being scamed the whole... more

We stayed here for our honeymoon in Sept 05. We absolutely loved our experience, it was our first all-inclusive trip. What a wonderful time we had! The food and service was excellent! Rooms were clean and comfortable! We couldn't ask for more! My hubby was born and raised in Puerto Plata so we visited the town and his family. This... more

We are VIP members for the last 4 years, and were amazed at our recent 1 week vacation (March 10-17, 2007) how much all has progressed in this resort. The new VIP beach area, spa, Gormet restaurant now, with the VIP pool area is wonderful and luxurious! Two familes (4 adults and 2 teens) stayed in Villa 51 and could... more

We stayed at Hacienda Resorts in Feb of 2006. What a fabulous experience we had. We booked our vacation thru a Vacation Rental company, renting resorts. When we arrived we were greeted with warm welcome. Our first night there was a small welcome party for guest of the VIP world. Fortunatley we had booked with Resort Rentals, otherwise as non-members... more

My husband and I travel to Hacienda and stayed in a villa. If you do not have VIP memebership you should not go there. As VIP holder you receive access to amenities that make your vacation A VACATION. we stayed at the villa, it was nice. Fresh cut fruits were delivered at night and in the morning, maid cooked breakfast... more

My friend and his fiance had visited the Hacienda Resort on a vacation and decided to get married there. My fiance and I went down with a group of friends for a week and stayed in the villas. The accomodations in the villas were ok. Notable drawbacks were the lack of hot water, the electricity going out hourly, and very... more

If you're looking for a top-notch hotel with great, PROMPT service, top shelf alcohol and food that doesn't give you Montezuma's Revenge, then the Hacienda Villas are NOT for you. Besides that, it is a beautiful hotel right on the beach with pleanty of pools. The resort seems to take up a majority of the town, but for some mysterious... more